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FREQUENTLY ASKED QUESTIONS

Everything you want to know about our Zumba Master Class Nederland

TICKETS

questions related to tickets

Which tickets are there available:

Early Bird Ticket (Limited Available for a short period)
Standard Ticket
Standard Ticket + Photo (Will be Limited Available)

What is the difference of these tickets:

The Earlybird ticket is for those who sign up early to our Zumba Master Class, they will include a picture moment with Loretta Bates & Gina Grant at the end of the master class. This is only available for the first 150 early bird tickets. Once they are sold you can only buy the Standard ticket.

What if I want to buy more as one ticket ?

You can order 1 to a maximum of 5 tickets at the same time, you will however only receive one ‘ticket’ with a payment code, i.e. if you buy a 5 ticket version you can print it 5 times ; once 5 people with the same payment code have entered the master class the code will be invalidated. We prefer you enter as one group though.

I made a payment and the website said the payment was correct, but i did not receive an email, what now? 

In the unfortunate event you did not receive your email with the ticket, please first make sure the email did not end up in your spam folder, if it is also not there use our contact form to connect with us, leave your name and email address exactly as you did during the order so we can look in our systems what did happen. We get it sorted out for you.

My payment is not accepted, what now?

We are sorry to hear your payment did not get through to us, we are using a payment provider to handle our payments, sometimes a technical issue may be the cause, this is easy to resolve by re-trying again in an hour. If the payments keep being refused please let us know by using the contact form and we will try to see what is causing the trouble and if needed arrange an alternative way of paying.

Is your website secure to handle my payments ?

Our website is very secure, we use SSL for all transactions and the payments are NOT stored or handled on our servers but on the servers of our Payment processor which is PCI-DSS level 1 certified.

LOCATION

Where  will this event take place?

Address of location:

Tennishal Eindhoven-Noord
Vijfkamplaan 10
5624 EB   Eindhoven
The Netherlands

Master class 13.00 – 16.30
Doors open 11.00

Can I park my Car or Helicopter:

There is a large free parking lot. While the parking lot is quite large we do not believe you can or are allowed to land with your helicopter, we kindly refer you to Eindhoven Airport which is less then 15 minutes drive from our location 😉

So I can come by Plane too ?

If you wish, a lot of cheap flights are available from different cities in Europe to Eindhoven Airport. Check out the website of Eindhoven Airport here

Okay, What about Public Transportation?

Yes there is a bus stop very close to the location, you have to take the bus from Eindhoven Central Station.
the 405 and 406 drive together a 7,5 minute schedule, so every 7,5 minute there will be a bus.

Bus line: 405 Direction: Achtse Barrier
Bus line: 406 Direction: Son Ekkersrijt

Exit for both lines is at Bus stop:
Bushalte Sportpark Eindhoven Noord

More information about travelling by bus in Eindhoven you can find here: https://www.hermes.nl/

 

Zumba Master Class Nederland

Zumba Master Class Nederland

FACILITIES

Things you may need.

Are there changing rooms available?

Yes you can put your awesome Zumba gear on before the master class starts.

Are there showers we can use?

The facility have shower-rooms available, but remember there may be a lot of people attending the master class, we can’t guarantee you have hot water.

Are drinks provided ? 

The Canteen at the Sports Hall is opened for this occasion, you may buy a refreshing drink here. 

Is there something to eat? 

The Canteen at the Sports Hall is opened for this occasion, you may buy a energy boosting snack here.

Are there lockers available?

There are a few lockers available but not nearly enough for the amount of visitors we expect, so please take care of your personal belongings.

GETTING HELP

My question is not answered

So my question is not answered in this extensive long and tiring FAQ what now?

Ask us, yes that easy, just click at the right hand top on the ‘Contact’ menu and leave us a message with your question.

 

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